Smart Onboarding

Launch your PIM system in 4 weeks with a dedicated expert

We do more than give you access to the software. We set it up for you. Our experts audit your data, migrate your Excel sheets, and train your team. You get a fully working system, not a do-it-yourself kit.

Get an implementation plan

Get an implementation plan

Around 60% of software implementations fail

The main problem with new software is not the complexity of the interface. It is the difficulty of migrating legacy data and changing familiar workflows.

The usual approach

You get a login, a password, and a link to the documentation
You spend months trying to figure things out, make mistakes during data import, and lose momentum
In the end, the system sits unused and the team goes back to old Excel spreadsheets

The MarketProvider approach

You get a temporary technical data director
We take your messy spreadsheets, clean them up, build the right architecture, and hand you the keys to a perfectly tuned machine
All you have to do is drive

Smart Onboarding stages

Your path to order: 4 simple steps

1. Strategic auditWeek 1

What we do

You send us examples of your data: Excel sheets, exports from 1C, XML price lists from suppliers. We perform a deep audit, study your business processes, and design the architecture of the future system.

What we analyze

The structure of your data: which fields exist and which ones need to be added
Information sources: where products, prices, and images come from
Sales channels: where the data needs to be published
Bottlenecks and errors in current processes

Result

An approved data model, technical specification, and project plan on paper. You know exactly what you will get in the end.

2. Turnkey setupWeeks 2-3

What we do

Our expert handles all the technical work. Your team does not waste time studying documentation or experimenting.

What we analyze

We import all products from your existing sources
We configure categories and attributes to match your business specifics
We create links between products such as bundles, accessories, and collections
We upload media files into DAM and link them to products
We configure the first export channel: website or marketplace
We create users with the right roles and permissions

Result

Your real data is already in the system, not demo samples. The first sales channel is ready to launch. You can log in and see your working catalog.

3. Team trainingWeek 4

What we do

Personal workshops for your team. We do not just show where each button is. We teach people how to solve real business problems.

Training program

For content managers:

How to create new products quickly and without errors
How to make bulk changes, such as updating prices for 1,000 products
How to work with variant products such as sizes and colors

For marketers:

How to create infographics in STUDIO
How to set up marketplace feeds through Syndication
How to use Brand Portal for working with dealers

For managers:

How to control data quality
How to read reports and analytics
How to manage team access rights

Result

Your team is comfortable with the system and ready to work independently. Every training session is recorded on video and stays with you for onboarding future employees.

4. HandoverLaunch

What we do

Pre-launch checklist

All products are imported correctly
Images are linked to product cards
The first sales channel export works without errors
The team is trained and understands what to do
Operating procedures are documented

Result

The first working sales channel is live. You start operating independently, while we stay available for support.

Get an implementation plan

The expert's role

Your dedicated implementation manager

This is not a support agent replying to tickets with template phrases. This is a data architect who becomes part of your team for the duration of the project. You get an expert who understands both your industry and the MarketProvider system.

Manager responsibilities:

Technical side

Data import and cleanup, including deduplication and error correction
Workflow configuration tailored to your tasks
Linking media files to products by SKU
Integration setup with your systems: 1C, website, and marketplaces

Consulting side

Recommendations for optimizing data structure
Advice on automating repetitive processes
Answers in chat without tickets and waiting
Help with non-standard tasks

Results

What you get in the end

A fully configured PIM system with your real data, not demo data

A data governance document that defines who does what and when

At least one configured export channel: marketplace, website, or Brand Portal)

Technical documentation for your setup, including where fields come from and how exports are configured

A trained team, with video recordings of every training session kept for future use

First real results: products are already being published and you can see the system working

Post-launch support

We do not leave you after launch

Our partnership continues after implementation is complete.

01Help with onboarding new employees

If your team grows or someone leaves, we help bring new people up to speed.

02Priority support line

Smart Onboarding clients get faster answers. Not through a general queue, but directly from experts.

03Growth consulting

Want to connect a new marketplace, set up advanced automation, or launch a new module? We help you plan and deliver it.

04Proactive recommendations

We track changes in marketplaces and across the industry. If there is an opportunity to improve something, you hear it from us first.

Get an implementation plan

FAQ

Frequently asked questions about implementation

How long does implementation take?

On average, from 2 weeks to 3 months, depending on data volume and the number of integrations.Express option (2-4 weeks): Suitable for companies with a simple data structure and 1-2 sales channels.Standard option (1-2 months): For mid-sized businesses with several product categories and 3-5 marketplaces.Complex option (2-3 months): For large businesses with tens of thousands of SKUs, complex integrations, and many channels.You will see the first results within the first month.

Do I need to hire a developer or technical specialist?

In what format do we need to provide data?

What if our industry is very specific or our requirements are unusual?

That is exactly what Smart Onboarding is for.

We have worked with:

Pharmaceuticals with complex certificates, batches, and expiration dates
Auto parts with cross-references and vehicle fitment
Cars with trims, options, and model year logic
Bicycles with frame sizes and component compatibility
Fashion with size grids, collections, and colors
Electronics with compatibility and technical specs
Electrical goods with voltage, power, and connection standards
Tools with use cases, accessory compatibility, and accuracy classes
Plumbing with connection types, diameters, materials, and system compatibility
Books with ISBNs, authors, series, and publishers
Children's goods with age restrictions and safety certificates
Office supplies with device compatibility, formats, and consumables

Our expert studies the specifics of your niche and configures the system so it works for your business.

Can we implement the system step by step instead of launching all modules at once?

Yes. That is the recommended approach.

A typical scenario:

Stage 1 (first month): Launch PIM + export to the website or one marketplace
Stage 2 (after 1-2 months): Connect DAM for image management and Syndication for additional platforms
Stage 3 (after 3-6 months): STUDIO for infographic creation and Brand Portal for working with dealers

That way the team gets used to new tools gradually, and you see business results sooner.

Social proof

Implementation example

Zielinski&Rozen

Task

Migrate 8,000 SKUs from scattered Excel files into a single system and launch sales on Ozon and Wildberries within one month

What was done

Data audit and cleanup, including 1,200 duplicates found and 300+ attribute errors fixed
Product import with automatic categorization
Setup of exports to two marketplaces with their specific requirements
Training for a team of five

Result

Implementation completed in 3 weeks instead of the planned 6
First batch of products published to marketplaces 10 days after kickoff
Time to create new products dropped from 3 days to 2 hours

"We would especially like to highlight the work of the MarketProvider technical support team. Their response speed is truly impressive. We receive answers to any request within minutes. Every issue is handled quickly and with quality, whether it is a functionality question, a custom enhancement, or advice on the best way to use the system. You can feel that the team is genuinely invested in our success."

Polina Nikulina

Operations Manager

Smart OnboardingStart your business transformation without the stress

Book a free consultation to discuss the implementation plan for your company.

During the call, we will review your situation, estimate timelines, and prepare a preliminary plan.

Book a consultation